Track Your Order

 

We know you’re excited to receive your new sneakers. Tracking your order is simple — follow the steps below to stay updated on your delivery status.


How to Track Your Order


Aramex (South Africa)

Track your shipment using Aramex’s official tracking tools.

Aramex Store-to-Door (South Africa):
https://storetodoor.aramex.co.za/track/

Standard Aramex tracking page:
https://www.aramex.com/track

Enter your Waybill / Tracking Number to view pickup, transit, and delivery updates.


The Courier Guy

Track your parcel via The Courier Guy’s official portal:

https://www.thecourierguy.co.za/tracking_home.php

Enter your Waybill Number to see real-time updates from collection to delivery.
Non-account holders can also track directly from the homepage at:
https://www.thecourierguy.co.za


PostNet

Track your PostNet shipment here:

https://postnet.co.za/tracker

Enter your PN or PP Tracking Number (no spaces).
Tracking information usually becomes available approximately 8 hours after drop-off at a PostNet store.

PostNet Call Centre: 0860 767 8638


Pep PAXI

Track your PAXI parcel using the official tracking tool:

https://paxitrack.co.za/

Enter your Parcel Number (found in the SMS sent to you once your parcel was dispatched).
The system provides real-time parcel location updates.

Customer support: 086 000 7294


DHL (International Shipping)

International orders shipped via DHL can be tracked here:

https://www.dhl.com/za-en/home/tracking.html

Enter your DHL Tracking Number to view international transit updates, customs clearance status, and delivery progress.

International shipping is available at a flat rate of R799.


Shipping Information

  • International shipping is offered at a fixed cost of R799.

  • Tracking details are sent once your order has been dispatched.

  • Tracking updates may take a few hours to reflect after shipping.


Need Help?

If you are experiencing issues with tracking or have not received your tracking number, contact our support team:

Email: universefootwear01@gmail.com
WhatsApp: 075 166 3401