Track Your Order

We know you're excited to receive your new sneakers! Tracking your order is simple—just follow the steps below to stay updated on your delivery status.

How to Track Your Order

Once your order has been dispatched, you’ll receive a tracking number via email or SMS. Use this number to check the delivery progress with your chosen courier:

Aramex Tracking

  • Visit www.aramex.co.za
  • Enter your tracking number in the provided field
  • View real-time updates on your delivery status

PostNet Tracking

  • Go to www.postnet.co.za
  • Select “Track My Parcel” and enter your tracking number
  • Check your parcel’s location and estimated delivery time

Pep Paxi Tracking

  • Visit www.peppaxi.co.za
  • Enter your Paxi tracking code
  • See where your package is and when it’s ready for collection

Delivery Time Estimates

  • Aramex Courier: 1–3 business days (door-to-door delivery)
  • PostNet to PostNet: 2–4 business days (collect at your chosen PostNet branch)
  • Pep Paxi: 3–7 business days (collect at a Pep store of your choice)

Need Help?

If you're experiencing any issues with tracking or haven't received your tracking number, contact our support team at universefootwear@gmail.com